Survey GUIDE To Get $1,000 Big Lots gift card

At Big Lots, they care about the customer’s opinion and this is why they have launched a special survey that, besides being the collecting their point of view about the stores and the service provided, it gives the chance to win a gift card.

If you have purchased at any of Big Lots’ stores you can access and, after completing with some information about your recent visit to one of their locations, you can answer a customer satisfaction survey. Your opinion is very important for the company and any comments or suggestions you make will be considered for the improvement of the service.

Here, you will find a brief guideline that will help you understand the requirements and procedures to participate in the survey. Of course, for customers this means a chance to get heard and, for Big Lots, it is the opportunity to get amazing insights. As your opinion is invaluable, the company gives every participant the chance to win a $1,000 gift card. Survey Details & Requirements

Purchase Required?No
Prize1,000 gift card to Big Lots
Entry MethodOnline / Mailing
Entry LimitNo Limit
Receipt Valid ForUnlimited Days
StatusAccepting Surveys


We’ve read through the lengthy Terms & Conditions so that you don’t have to. Here’s what you need to know:

  • There are two ways to enter: taking the online survey or by traditional mailing.
  • The answers to the survey will have no effect on an entrant’s ability to enter or win.
  • Each receipt information may only be entered once during the Sweepstakes Period and cannot be re-used. 
  • All information received becomes the property of the sponsor and will not be shared with or sold to any third party.
  • To enter the Sweepstakes without making a purchase at a Big Lots store or without completing the survey, handprint your name, complete address, city, state, zip code, daytime phone number, and birth date on a 3” x 5” card and mail it to Big Lots! Guest Experience Survey Sweepstakes Entry, 625 Panorama Trail, Suite 2100, Rochester, NY 14625-2437. 
  • Mailed entries must be postmarked by the Entry Period End Date and received by the date indicated in the chart below, to be eligible for that Survey Period drawing.
  • Each mail-in entry must be mailed in a separate outer envelope. 
  • Limit: one mail-in entry per post-marked envelope.

Survey Restrictions

  • Big Lots! Guest Experience Survey Sweepstakes is open to legal residents of the 50 United States, including the District of Columbia.
  • Only people aged 18 years or older at the time of entry can participate.
  • The Sweepstakes is void outside the US, and wherever else prohibited by law.
  • Employees of Big Lots Stores and its parents, members, affiliates, subsidiaries, and agencies, and their immediate family members are not eligible to participate. 
  • All federal, state, and local laws and regulations apply. 

Start survey

  1. Make a purchase at a participating Big Lots store.

Keep in mind that Big Lots! Guest Experience Survey begins at 12:00:01 AM CT on Sunday, February 2, 2020, and ends at 11:59:59 PM CT on Saturday, January 30, 2021.

  1. Receive a specially-marked cash register receipt
  1. Follow the instructions to visit

You will access the welcome screen of the Big Lots survey, where will be able to select a language between English and Spanish. 

  1. Enter the requested information from your purchase receipt.

You will be asked to complete the form with the following details from your receipt:

  • Register Number
  • Transaction Number
  • Store Number
  • Amount of purchase 
  • Date and time of visit
  1. Click on the “Start” button.

After filling the form with the receipt information, start the online survey.

  1. Answer all the questions at the customer satisfaction survey.

Remember to provide your sincere opinions and real experience at the Big Lots stores so the company can use that information to improve the service and facilities. You will be asked to rate your experience and confirm if you would recommend the chain.

  1. Provide your contact information. 

After the survey, you will be asked some contact information. This is very important to participate for the sweepstakes’ prize.

  1. Click on the “Submit” button 

After checking if the information is accurate, you can submit the survey.

  1. You will receive one Sweepstakes entry.

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About Big Lots

Big Lots, Inc. is a community retailer headquartered in Columbus, Ohio, that operates more than 1,400 stores in 47 states. It is committed to offering a friendly service, trustworthy value, and affordable solutions in every season and category. Categories include furniture, food, décor, and more. Big Lots’ stock is traded on the New York Stock Exchange under the symbol BIG.

Contact Information

Big Lots Head Office:

Address: 4900 E. Dublin Granville Road, Columbus, OH 43081-7651, US

Phone Number: (614) 278-6800

Fax Number: 

Email ID: 

Customer Care Number: 1-866-BIG-LOTS (244-5687)


Big Lots is committed to delivering the best experience to its customers. This is why it is inviting people who have made a recent purchase at any of its locations to provide sincere feedback sharing opinions and suggestions. This will help improve the service and provide a better customer experience. If you have made a purchase at Big Lots, keep your receipt and access the online customer satisfaction survey located at After answering the questions you will be asked to provide your contact information to participate for the chance to win a $1,000 Big Lots gift card.

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