HEB Guest Satisfaction Survey to Win a $100 Gift Card

It is not every day that you would get a chance to win a cash prize or any other reward for just answering with honesty and simplicity a few feedback questions put forward by the company. This is what the HEB customer survey is all about. You go around shopping for your daily needs every day with relative ease nowadays because there are so many departmental stores all around to help you.

With stores like HEB around to cater to you, you no longer need to hop from one shop to another for items of daily need. As a responsible customer, it is your duty to help the company improve through your genuine feedback that takes not more than 5 to 6 minutes.

It is not difficult to know where a company lacks when it is a small company with a handful of stores. However, it gets tough when a company has hundreds of stores and caters to individuals on a mass scale. In standalone stores, the owner of the shop can directly interact with the customer on a one-on-one type but when the store is spread over many countries or on a national basis, then a survey would be the only way out. So, you must take the HEB survey to get your voice heard and grievances if any sorted out.

The data gathered through the HEB guest satisfaction survey filled by millions of customers frequenting their stores every day is used to make store functioning and overall experience better. It will ultimately benefit the customers who visit daily. Just for a few questions answered in return, you get a cash reward coupon that allows you to purchase even more items from their stores free of cost. 

HEB Customer Survey Requirements & Details

Purchase Required? Yes 
Type HEB Receipt 
Prize$100 Gift Card  
Entry MethodMail And Online 
Entry Limit1 Prize For Every Person And Household 
Receipt Valid For3 Days 
Status Available 

HEB Customer Survey Rules


While participating in the HEB Survey, you need to know about the restrictions after which you can participate.

  • If you are an employee of the store, you cannot take part in the survey.
  • Even the family members of store staff cannot take part.
  • You cannot exchange the gift coupon with anyone or exchange it for cash.


Again, to take part in the survey successfully, you need to meet the following requirements to make it successful.

  • You need to be a minimum of 18 years of age.
  • You must have valid American Citizenship.
  • A receipt of purchase made from the store is a must.
  • You must have a valid and proper email address.
  • Participants must have a valid survey invitation from HEB.
  • You need a computer, laptop, smartphone, or tablet.
  • The device you need to use must have a proper internet connection.
  • You must know either English or Spanish.

How to Participate in the HEB Guest Satisfaction Survey

To participate in the HEB guest satisfaction survey, here is a step-by-step guide on how to do it. The steps are as follows:

  • Select your language of preference – either Spanish or English on the red hyperlink button.
  • You need to enter the number/code on the lower end of your receipt and press “Enter”. Trace the information from the text box. If you want, you can go through all the rules and codes of conduct in addition to the privacy policies of the company via the information link.
  • Next, the survey questions will be displayed. Give your honest answer to all the questions. The questions will be regarding your latest visit to HEB stores and your experience there.
  • After all the questions have been answered, you must finally press the “Continue” button to proceed.
  • Fill in your contact details, e.g. email address, phone number, and all related information, wherever required. Make sure to give all accurate and correct details and information.
  • Then press the “Next” or “Submit” button to submit the details of your survey and wait for the results.
  • A few seconds later, you will get a message from the company stating that you have completed taking part in the survey successfully.

About HEB

HEB is one of the oldest grocery stores founded in America way back in 1905 by its founder, Ms. Florence Butt in Texas. The store started its operations under the name C.C. Butt Grocery Store. The store had its headquarters in San Antonio, Texas, America. What began as a single store today is the owner of a chain of stores that has almost more than 340 retail outlets all over Texas and North-Eastern Mexico. The company logo or initials stand for the words “Here Everything’s Better.”

The company caters to customers with a wide array of products that include bakery items, frozen foods, deli, seafood, meat, snacks items, and all items needed in a household. Today HEB has become one of the largest retail outlets in the country. It is a privately-owned company that is still in the hands of the Butt family.


Customer surveys are used by most chain stores and restaurants today to sustain the business by building a rapport with customers and meeting their expectations. HEB survey is a similar initiative by the company that gives an exciting opportunity to customers to give their feedback and win a $100 survey reward. All the information given in the above HEB customer survey guide will help you to take part in the survey successfully. So go ahead, fill out the survey form, and try your luck.

Contact Details

Company Official Website: www.heb.com 

Contact Number: 210-938-8357

Toll-Free Number: 1-800-432-3113

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