Customer Survey GUIDE To Get a free doughnut

Krispy Kreme has launched a client feedback survey and gives a free doughnut to all the customers that participate sharing their honest and valuable opinions. The doughnut store wants to create a direct communication channel with clients to improve the customer experience in its stores.

If you want to take part in the survey, you need a receipt of a previous visit and enter After answering all the questions, you will receive a unique code that can be exchanged for a free doughnut in the store.

Krispy Kreme is carrying out this survey because it wants to get customer’s feedback and achieve growth improving the quality of customer experience. Survey Details & Requirements

Purchase Required?Yes
PrizeA free doughnut
Entry MethodOnline 
Entry LimitOne entry per person
Receipt Valid ForUnlimited Days
StatusAccepting Surveys


We’ve read through the lengthy Terms & Conditions so that you don’t have to. Here’s what you need to know:

  • Entrants must have a computer, smartphone, or tablet connected to the Internet.
  • The survey is only open to legal residents of the US.
  • Only people aged 18 or older are allowed to participate. 

Survey Restrictions

  • The survey is not open for participants under the age of 18. 
  • Nonresidents of the US are not eligible to participate.
  • Employees of Krispy Kreme and their family members are not eligible to participate. 
  • The survey is void where prohibited or restricted by law.
  • The coupon is valid for 7 days after completing the survey and it is not redeemable or transferable for cash or credit.

Start customer survey

  1. Visit a Krispy Kreme’s restaurant in the US.

Keep your purchase receipt, which contains the information you need to participate in the survey.

  1. Enter
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On the welcome screen, enter the 15-survey code located on your receipt.

  1. Click on the red “Start” button.
  1. Answer the questions at the customer satisfaction survey.

Recall your last experience at Krispy Kreme and answer all the questions related to the services, environment, and employees.

  1. Receive the code. 

Once you complete the survey, you will receive a unique code. Write that number on the bottom of your receipt.

  1. Get your free doughnut.

Visit a Krispy Kreme’s store with your purchase and the unique code and show it to the cashier to get your free doughnut. The code is valid for seven days from the date of survey completion.

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About Krispy Kreme 

Krispy Kreme is an American food chain owned by JAB Holding Company, that is specialized in doughnuts. It was founded in 1937 by Vernon Rudolph. The brand has grown to become a coffeehouse that offers baked goods, soft drinks, hot beverages, and cold, doughnuts, and coffee blends. Headquartered in North Carolina, the company has expanded worldwide and today operates 1,000 locations.

Contact Information

Krispy Kreme’s Head Office:

Address: 370 Knollwood, Winston Salem, NC 27103, USA

Phone Number: +1 (336) 725 2981

Customer Care Number: +1 (800) 457 4779


Krispy Kreme wants to deliver the best customer experience. This is why it is inviting them to participate in a client feedback survey to provide honest feedback about their recent experiences at any of its stores. With this information, the international brand will be able to offer better attention and service. If you have recently visited a Krispy Kreme coffeehouse in the US, keep your sales receipt and enter the website and complete with your survey answers to receive a code that can be exchanged for a free doughnut on your next visit.

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