Mapco Satisfaction Survey GUIDE to Get Discount or Free Item

Customer satisfaction is of utmost importance for businesses as it helps them understand and improve their services. One such company that values customer feedback is Mapco, a popular convenience store chain. Mapco conducts a customer satisfaction survey to gather valuable insights from its customers and enhance their overall shopping experience. This article will provide details about the Mapco customer satisfaction survey, including its requirements, entry methods, prizes, and more. Survey Details & Requirements

To participate in the Mapco customer satisfaction survey, customers need to meet certain criteria and fulfill specific requirements. The following table summarizes the key details of the survey:

Purchase Required?Yes
TypeCustomer satisfaction survey
PrizeDiscount or Free Item
Entry MethodOnline
Entry LimitOne entry per receipt
LocationParticipating Mapco Stores
Receipt Valid For3 days

Requirements for Mapco Survey

To participate in the Mapco customer satisfaction survey, customers must meet the following requirements:

  • A recent Mapco purchase: Participants must have made a purchase at a Mapco convenience store and have the purchase receipt with them. The receipt contains a unique survey code required to access the survey.
  • Internet access or a phone: Participants can take the survey online using a computer, tablet, or smartphone. Alternatively, they can participate via phone by calling the designated customer support number.

Restrictions for Survey

While the Mapco customer satisfaction survey welcomes feedback from its customers, there are a few restrictions to keep in mind:

  • Age requirement: Participants must be at least 18 years old to participate in the survey.
  • Employees and their families: Current employees of Mapco and their immediate family members are not eligible to participate in the survey.

Start Mapco Client Feedback Survey to Get Coupons

Now that you meet the requirements and are aware of the restrictions let’s take a look at how you can start the Mapco customer satisfaction survey:

  • Make a purchase at Mapco: Visit any participating Mapco convenience store and make a purchase. Ensure you receive a receipt after the transaction.
  • Save the receipt: Keep the receipt safe, as it contains the unique survey code required to access the survey. Additionally, note the date and time of your visit, as these details might be needed during the survey.
  • Access the survey: There are two ways to access the Mapco survey. You can either visit the Mapco official website using a computer or mobile device or call the designated customer support number to take the survey over the phone.
  • Enter the survey code: On the survey website or when prompted on the phone, enter the unique survey code printed on your receipt. This code validates your recent purchase and ensures your feedback is linked to your visit.
Start Mapco Client Feedback
  • Answer the survey questions: Once you have entered the survey code, you will be directed to the survey questionnaire. The questions will cover various aspects of your experience at Mapco, such as the cleanliness of the store, the quality of products, the friendliness of the staff, and the overall satisfaction of your visit. Take your time to provide honest and detailed responses.
  • Rate your experience: In addition to answering specific questions, you may also be asked to rate your overall experience on a scale. This rating helps Mapco gauge customer satisfaction levels and identify areas that require improvement.
  • Provide additional feedback: The survey may offer an opportunity for you to provide additional comments or suggestions. Feel free to share any specific feedback or ideas that can help Mapco enhance its services.
  • Optional personal information: At the end of the survey, you may be asked to provide optional personal information, such as your name and contact details, for sweepstakes entry purposes. Participation in this section is voluntary, and your personal information will be treated according to Mapco’s privacy policy.
  • Submit your responses: After completing the survey and providing any optional information, review your responses to ensure accuracy. Once you are satisfied, submit your survey.

About Mapco

Mapco, short for “Maps and Products Company,” is a prominent convenience store chain operating primarily in the southeastern United States. With over 340 locations, Mapco serves a wide range of customers with fuel, snacks, beverages, and various everyday essentials. 

The company strives to provide a convenient and enjoyable shopping experience for its customers by offering quality products and exceptional customer service.

Contact Information

If you have any questions or concerns, or need assistance regarding the Mapco customer satisfaction survey, you can reach out to Mapco’s customer support team using the following contact information:


How Long Does It Take to Complete the Mapco Express Survey?

The time required to complete the survey may vary, but it usually takes around 5 to 10 minutes to answer all the survey questions.

Can I Participate in the Mapco Express Survey Multiple Times?

No, participants are usually limited to one entry per receipt. Each receipt can only be used to enter the survey once.

Are My Personal Details Safe When Participating in the Mapco Express Survey?

Mapco takes privacy and data security seriously. Your personal information will be handled in accordance with Mapco’s privacy policy. Make sure to review the privacy policy before providing any optional personal information during the survey.

Can Mapco Employees Participate in the Survey?

No, Mapco employees and their immediate family members are generally not eligible to participate in the survey.

How Long Is My Receipt Valid for the Mapco Express Survey?

Your receipt is usually valid for a specific period, such as three days, from the date of purchase. After that period, the survey code on the receipt may expire.

Who Should I Contact if I Have Issues or Questions about the Mapco Express Survey?

If you have any issues or questions or need assistance regarding the Mapco Express Survey, you can contact Mapco’s customer support team through their hotline, email, online chat, or by mail. The contact information can usually be found on the Mapco website.

Other Companies Conducting Customer Satisfaction Surveys

Mapco is one of many companies that value customer feedback through surveys. Many other businesses across various industries conduct similar surveys to improve their products and services. Some well-known companies that conduct customer satisfaction surveys include:


The Mapco customer satisfaction survey offers customers an opportunity to provide valuable feedback and contribute to improving the convenience store chain. 

By participating in the survey, customers can share their experiences, suggestions, and concerns, helping Mapco enhance its services and ensure customer satisfaction. Taking part in the survey is easy and requires a recent purchase receipt. 

So, the next time you visit a Mapco store, keep your receipt handy and take a few minutes to participate in the customer satisfaction survey. Your feedback can make a difference in shaping a better shopping experience for everyone.

Visited 27 times, 1 visit(s) today

Add a Comment

Your email address will not be published. Required fields are marked *