Mayo Clinic’s mission statement is “To inspire hope, and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research.” The statement specifies the major activities of the organization. It also goes on to make the desired impact the company wants to have on its client clear. The following components relate to this mission statement.
- Improving communities. Giving the best care to communities within the areas it operates is the major priority for Mayo Clinic. The company strategically locates itself in such a way that it has a maximum impact on society, and its scope does not end at primary care. It also goes on to link care provision with other extension services to the community as a show of its commitment to inspire hope in people. For instance, the facility has spa services and other group programs, all targeting to improve the overall wellness of communities.
- Simplifying healthcare. When it comes to making healthcare accessible irrespective of where a patient is, the Mayo clinic has undoubtedly gotten this right through its online consultation programs, easy to reach healthcare providers including through digital channels and widely accessible healthcare materials on its website. The company acknowledges the right to the health of every individual. For instance, it has made securing appointments easy, and within the comfort of the clients wherever they are through its integrated online appointment systems.
- Exceeding expectations. Nothing is normal in the way Mayo Clinic offers its services – everything is in a class of their own from the care process, information packaging, and other related services. By setting a quality bar far above the expectations of many, Mayo Clinic has not only become a popular organization, but also the leading institution offering diverse care services.
Mayo Clinic is perhaps one of the few medical centers that have taken healthcare and related research to new heights in the contemporary era. Specifically, a look at the Mayo Clinic mission and vision statement is evidence enough of the drive behind the progressiveness, uniqueness, and motivation characteristic of this organization.
The singular focus on getting the best of healthcare has positioned Mayo Clinic as the most dependable institution in this sector today. A company vision statement is all about the direction the entity is headed to, and the Mayo Clinic vision statement focuses on being the yardstick for judging all healthcare-related services clearly establishes what the organization wants to be.
It is closely supported by the mission statement, which presents the strategic actions that would make the vision statement a reality, and the Mayo Clinic mission statement does this comprehensively by stating how it plans to lead others into its desired future. In addition to these two aspects, Mayo Clinic has a specific value that complements both the mission and vision statement. It also ensures everyone is on board and committed to the goals and objectives of the organization.
Mayo Clinic’s vision statement is “Mayo Clinic will provide an unparalleled experience as the most trusted partner for health care.” The statement of this company concisely states the impact it would want to be known for. The emphasis is largely on unparalleled experience and the creation of trust among its customers, which underscores its leadership position in the medical niche. Some of the components emerging from this statement include:
- Unparalleled experience
- Trusted partner
Within its operations, Mayo Clinic has three major departments – education, clinical practice, and research. A combination of these three areas shows that Mayo does not settle on what is known, it is a company that emphasizes on continuously improving its care processes through innovations in diverse health-related areas. For instance, the facility has gained prominence for its unrelenting research on clinical trials to design new and better clinical processes to boost customer experiences. Finally, its commitment and trueness to its mandate, especially in the provision of health care and dissemination of educational materials electronically has earned itself a name as a trustworthy player.
- Bolon, D. S. (2005). Comparing mission statement content in for-profit and not-for-profit hospitals: does mission really matter? Hospital Topics, 83(4), 2-9.
- Forehand, A. (2000). Mission and organizational performance in the healthcare industry. Journal of Healthcare Management, 45(4), 267-277.
- Ginter, P. M., & Swayne, L. E. (2006). Moving toward strategic planning unique to healthcare. Frontiers of health services management, 23(2), 33.
- Gittell, J. H., Godfrey, M., & Thistlethwaite, J. (2013). Interprofessional collaborative practice and relational coordination: improving healthcare through relationships.
- Graber, D. R., & Kilpatrick, A. O. (2008). Establishing values-based leadership and value systems in healthcare organizations. Journal of health and human services administration, 179-197.
- Green Jr, K. W., & Medlin, B. (2003). The strategic planning process: The link between mission statement and organizational performance. Academy of Strategic Management Journal, 2, 23.
- Gulati, R., Mikhail, O., Morgan, R. O., & Sittig, D. F. (2016). Vision statement quality and organizational performance in US Hospitals. Journal of Healthcare Management, 61(5), 335-350.
- Mayo Clinic – Home.
- Perera, F. D. P. R., & Peiró, M. (2012). Strategic planning in healthcare organizations. Revista Española de Cardiología (English Edition), 65(8), 749-754.
- Price, B. (2010). Improving local healthcare policies and practices. Nursing Standard (through 2013), 25(7), 39.
- Zuckerman, A. M. (2000). Creating a vision for the twenty-first-century healthcare organization. Journal of Healthcare Management, 45(5), 294-305.