MyLongJohnSilversExperience Survey GUIDE to win free food

If you have recently visited a Long John Silver’s restaurant, you can share your feedback about your customer experience to be rewarded with free food. 

To participate, enter, enter the survey code from your purchase receipt, and the store number where you got the receipt. Then, answer the customer satisfaction survey and get your code for free food.

Long John Silver’s wants to provide the best customer experience. For this reason, it invites you to participate in this survey where you can provide your honest feedback. 

Remember that if you take part in this customer satisfaction online survey hosted by Long John Silvers, you will not only have the opportunity to win a unique code to be exchanged for free food and thus continue enjoying the restaurant, but you also will be helping the restaurant chain improve the attention, service, quality of food, and facilities at its locations. 

Your answers will not determine your chance of winning the prize. This is why it is recommended to answer as honestly as possible. Your opinion counts and the company wants to value it and thank you for sharing it, regardless of whether it is positive or negative. Good luck and enjoy your next meal!

MyLongJohnSilversExperience Survey Details & Requirements

Purchase Required?No
PrizeFree food
Entry MethodOnline 
Entry Limit1 entry per receipt
Receipt Valid ForUnlimited Days
StatusAccepting Surveys


We’ve read through the lengthy Terms & Conditions so that you don’t have to. Here’s what you need to know:

  • The promotion is open to individuals who are 18 years of age.
  • No purchase is necessary to enter or win.
  • Participants need to be legal residents of the 50 United States, including the District of Columbia.
  • The answers to the survey will have no effect on a participant’s ability to enter or win.

Survey Restrictions

  • All federal, state and local laws and regulations apply. Participation is void where prohibited or restricted by law.
  • Long John Silver’s employees are not eligible to participate.
  • No automated entries, entries completed by entry filing services, or entries completed by form filing services will be accepted.

Start MyLongJohnSilversExperience Survey

  1. Visit a Long John Silver’s restaurant.

You will receive a specially-marked cash register receipt at a participating Long John Silver’s location which will have instructions printed on it inviting participants to visit the website and complete any required customer satisfaction survey questions.

  1. Follow the instructions to visit survey

After making your purchase and receiving the specially marked receipt, visit the above-mentioned website and enter the personal code located at the bottom of the invoice. Each receipt information may only be entered once and cannot be re-used. Then, enter the following information from your purchase receipt: 

  • Store Number located on the top portion of your receipt.
  • Ticket Number located on the top portion of your receipt.

Then, click on the yellow “Start” button.

  1. Answer all the questions at the customer satisfaction survey.

The entrant must then follow the on-screen prompts to complete a survey, providing honest feedback. Remember that the answers to the survey will no affect your chance to enter or win. However, by providing honest feedback you will help improve the service within the stores. 

  1. Enter your personal information. 

Upon completion of the survey, you will be invited to enter your name and phone number or e-mail address to receive the validation code.

  1. Click on the “Submit” button 

Upon completion of registration, participants will receive an email with the code to be exchanged for free food on their next visit.

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About Long John Silver’s Experience

Long John Silver’s LLC is an American restaurant chain specialized in seafood. Founded in 1069 in Kentucky by Jim Patterson, the company today belongs to the Yum! Brands and has about 8,400 employees. The restaurant was named after Robert Louis Stevenson’s novel Treasure Island, where the pirate Long John Silver is one of the main characters. 

Contact Information

Long John Silver’s Head Office:

Address: 10350 Ormsby Park Pl 3rd floor, Louisville, KY 40223, USA

Phone Number: +1 (502) 815 6100

Fax Number: +1 (502) 815 6298

Email: Ljscares@Ljsilvers.Com

Customer Care Number: 


The American fast-food chain Long John Silver’s is committed to delivering the best customer experience. For this reason, it is running an online customer satisfaction survey to get honest feedback from them. If you have visited any of its restaurants in the US, check your receipt to find the survey code and enter the survey site to complete the survey and be rewarded with free food. This survey is important both for customers because they can get a validation code to be redeemed for free food, but also for the company which needs this valuable information in order to offer always a better service.

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