Panda Express Satisfaction Survey GUIDE to Get Free Entree
Panda Express is a fast-food restaurant chain that serves American Chinese cuisine. It was founded in 1983 in Glendale, California, by Andrew Cherng and Peggy Cherng. Today, the chain has over 2,000 locations across the United States and in several other countries. Panda Express is known for its signature dish, Orange Chicken, which is a spicy, tangy, and sweet dish made with breaded chicken.
To improve the quality of its food and service, Panda Express conducts a customer satisfaction survey, which is also known as the Panda Express Guest Satisfaction Survey. The survey helps the company gather feedback from its customers and identify areas where it can improve.
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Panda Express Client Feedback Survey Details & Requirements
To participate in the Panda Express survey, there are several details and requirements that customers should be aware of.Â
Purchase Required?
Yes
Type
Customer satisfaction survey
Prize
Free entree item with purchase of a two entree plate
Entry Method
Online & by phone
Entry Limit
1 code per restaurant visit
Age Limit
18 & more
Location
U.S. only
Receipt Valid For
2 days
Status
Active
Requirements for Panda Express Customer Survey
To take the Panda Express survey, customers must meet certain requirements. These include:
You must have a recent Panda Express receipt with a survey invitation code.
You must be 18 years or older to participate in the sweepstakes.
You must have a smart device with a good internet connection to access the online survey official website.
The survey is available in English and Spanish; hence, you must be well-versed in one of these languages.
You must be a legal resident of the United States.
Survey RestrictionsÂ
There are also several restrictions that customers should be aware of when taking the Panda Express survey. These include:
Employees of Panda Express and their family members are not eligible to participate in the sweepstakes.
Customers who do not have a survey invitation code cannot take the survey.
Customers cannot transfer their prize to another person or redeem it for cash.
Start Panda Express Survey to Get Your Free Entree!
To take the Panda Express survey, customers can choose from two entry methods: online or by phone.
Online entry
To take the survey online, customers should follow these steps:
Enter the 22-digit survey code located near the bottom of your receipt.
Click on the “Start” button.Â
Enter the date and time of the visit, which can also be found on the receipt.
Submit all your Panda Express survey answers honestly and thoroughly.
After that, you will get a validation code to redeem during your future visit to Panda Express.
Entry by phone
To take the survey by phone, customers should follow these steps:
Call the Panda Express customer service hotline at 1-888-51-PANDA (72632).
Follow the prompts to enter the survey invitation code and answer the survey questions.
Once you’re done, you will get a validation code via phone.
Note this code on the backside of your receipt and visit your local Panda Express restaurant to redeem your free entree item.
About Panda Express
Panda Express is a fast-food restaurant chain that serves American Chinese cuisine. The company was founded in 1983 by Andrew Cherng and Peggy Cherng in Glendale, California. Today, the chain has over 2,000 locations across the United States and in several other countries.
Panda Express is known for its signature dish, Orange Chicken, which is a spicy, tangy, and sweet dish made with breaded chicken. The chain also offers a variety of other dishes, such as Kung Pao Chicken, Beijing Beef, and Honey Walnut Shrimp. In addition, Panda Express offers vegetarian and vegan options, including Eggplant Tofu, Mixed Veggies, and Super Greens.
Panda Express prides itself on using high-quality ingredients and fresh vegetables in its dishes. The company also has a commitment to sustainability and has implemented several initiatives to reduce its environmental impact. For example, Panda Express has implemented a program to reduce food waste by donating excess food to local food banks.
Contact Information
If customers have any questions or concerns about the Panda Express survey or their dining experience, they can contact the company’s guest relations team. The team can be reached in the following ways:
Mailing Address: Panda Express Guest Care, P.O. Box 1159 Rosemead, CA 91770.
FAQs
Is It Safe to Take Part in the Survey?
Yes, it is safe to take part in the Panda Express customer satisfaction survey. The company takes the privacy and security of its customers’ information seriously and has implemented several measures to protect their data.
When customers take the survey online, they are directed to a secure website where they can enter their survey code and answer the questions. The website is encrypted to protect the information transmitted between the customer’s device and the server. Panda Express also has a privacy policy that outlines how they collect, use, and protect customer information.
Additionally, Panda Express does not sell or share customer information with third-party companies for marketing purposes. The information collected through the survey is used only for the purpose of improving the customer experience.
What Questions You May Face During the Survey?
The questions that customers may face during the Panda Express customer satisfaction survey may vary, but they are typically related to their dining experience at the restaurant. Some of the common questions that customers may be asked include:
Which items did you order on your visit?
How satisfied were you with the quality of your food?
How satisfied were you with the speed of service?
How satisfied were you with the friendliness of the staff?
How satisfied were you with the cleanliness of the restaurant?
Did you experience any problems during your visit?
How likely are you to recommend Panda Express to a friend or family member?
Would you visit Panda Express again in the future?
Do you have any suggestions for how Panda Express could improve its food or service?
Customers may also be asked to rate their overall satisfaction with their dining experience on a scale from 1 to 10 or to provide more detailed feedback with open-ended questions.
The questions are designed to help Panda Express understand how it can improve the customer experience and provide better service to its customers. By gathering feedback directly from customers, Panda Express can identify areas where it is doing well and areas where it needs to improve.
Other Food Chains Conducting Customer Satisfaction Surveys
Panda Express is not the only food chain that conducts customer satisfaction surveys. Many other fast-food and casual dining chains also use surveys to gather feedback from their customers. Some of the most popular surveys include:
These surveys typically ask customers about their experience with the restaurant, including the quality of the food, the speed of service, and the cleanliness of the restaurant. Customers who complete the survey are often entered into sweepstakes to win a prize, such as free food or a gift card.
The Bottom Line
The Panda Express customer satisfaction survey is a valuable tool for the company to gather feedback from its customers and improve its food and service. Customers who complete the survey are entered into sweepstakes to win a free entree item with the purchase of a two entree plate. The survey can be taken online, by phone, or by mail, and customers must have a recent receipt with a survey invitation code to participate.
Overall, the Panda Express survey is a great way for customers to share their thoughts and opinions about their dining experience and for the company to make improvements based on that feedback.
