Subway Listens Survey GUIDE to Get a Free Cookie

Subway, one of the world’s largest fast-food chains, places a high value on customer satisfaction. To ensure that they are meeting the needs of their customers, Subway offers a customer satisfaction survey that allows customers to provide feedback on their recent dining experiences. 

The Subway customer satisfaction survey is a quick and easy way for customers to share their thoughts on the quality of the food, the speed of service, and the overall cleanliness of the restaurant. 

By taking the Subway survey, customers can win free menu items, discounts, or even larger prizes. The Subway survey is an important tool that helps the company improve its offerings and ensure that it is meeting the needs of its customers.

Subway Listens Survey Details & Requirements

The Subway survey is an online survey available to customers who have recently visited a Subway restaurant. 

The survey is designed to be simple and easy to complete, and it takes only a few minutes to finish.

Purchase Required?Yes
TypeCustomer satisfaction survey
PrizeFree Cookie
Entry MethodOnline
Entry LimitOne entry per person
Receipt Valid For5 Days

Requirements for Subway Survey

There are a few requirements that you must meet to participate in the Subway Customer Satisfaction Survey:

  • You must have a recent receipt from a Subway restaurant. The receipt will have a survey code that you will need to enter in order to access the survey.
  • You must have access to a computer or mobile device with an internet connection. The survey is available online and can be accessed through the Subway website.
  • You must be able to read and understand English or Spanish, as the survey is only available in these languages.
  • You must be at least 18 years old to participate in the Subway survey. This is a common age requirement for customer satisfaction surveys, as it is the legal age for many countries and jurisdictions.

Overall, the requirements for participating in the Subway survey are relatively simple and straightforward. 

As long as you have a recent receipt from a Subway restaurant and access to a computer or mobile device with an internet connection, you should be able to participate in the survey and share your feedback with the company.

Restrictions for Subway Guest Satisfaction Survey

There are a few restrictions to be aware of before taking the Subway survey:

  • Firstly, you must be a legal resident of the USA and be over 18 years old. 
  • Secondly, you can only take the survey once per receipt, and the offer is limited to one per person per visit. 
  • Finally, the survey cannot be combined with any other offer or discount.

Start Subway Survey to Get Free Cookie

  • Visit the official Subway customer survey website at
  • Select your preferred language, either English or Spanish. 
  • Enter the restaurant number, date of visit, and time of visit from your receipt.
  • Answer the survey questions honestly based on your recent experience at Subway. 
  • After completing the survey, you will receive a validation code that you can use to redeem your free cookie on your next visit.

About Subway

Subway is a global chain of fast-food restaurants that primarily serves sandwiches and salads. Founded in 1965 by Fred DeLuca and Peter Buck, Subway is headquartered in Milford, Connecticut, and has over 40,000 locations in more than 100 countries.

Subway is known for its freshly made sandwiches, which customers can customize to their liking with a variety of meats, cheeses, vegetables, and sauces. The company also offers salads, soups, and sides, as well as breakfast options and catering services.

Subway has a strong focus on health and wellness and offers a range of low-fat and low-calorie options, as well as vegetarian and gluten-free options. The company has also made commitments to sustainability, including using eco-friendly packaging and reducing waste.

In addition to its food offerings, Subway is also known for its customer loyalty program, Subway MyWay Rewards, which allows customers to earn points for their purchases and redeem them for free food items.

Subway Contact Information

Subway Head Office:

Address: 325 Bic Drive, Milford, CT 06460, United States

Phone Number: +1 203-877-4281

Fax Number: +1 203-876-6681

Email ID: [email protected]

Customer Care Number: 1-800-888-4848


How Long Does It Take to Complete the Survey?

The Subway customer satisfaction survey typically takes 5 to 10 minutes to complete. The survey consists of a series of questions about your recent experience at a Subway restaurant, including the quality of the food, the speed of service, and the cleanliness of the restaurant.

Can I Transfer My Prize to Someone Else or Redeem It for Cash?

The prizes offered by Subway for completing their survey are typically non-transferable and cannot be redeemed for cash. If you win a prize, it is intended for your personal use only.

What Do You Get for Filling Out a Subway Survey?

Subway offers a variety of prizes for customers who complete their survey, including free menu items, discounts on future purchases, and entries into sweepstakes for larger prizes. The specific prize offered may vary depending on the location and time of year.

How Do I Use the Subway Survey Code?

To use the Subway survey code, you will need to enter it at the beginning of the survey. The survey code can be found on the receipt from your recent purchase at a Subway restaurant. Once you enter the code, you will be prompted to answer a series of questions about your experience.

Can the Subway Menu Accommodate My Special Dietary Needs?

Subway offers a variety of options for customers with special dietary needs, including low-fat, low-calorie, vegetarian, and gluten-free options. Customers can customize their sandwiches and salads to fit their specific dietary needs and preferences. The company also provides allergen information and nutritional information for all of its menu items on its website. If you have any questions or concerns about the menu, you can speak to a staff member at your local Subway restaurant for more information.

Other Food Chains Conducting Customer Satisfaction Surveys

Many other companies conduct customer satisfaction surveys. Some of the most popular ones include:


In conclusion, the Subway customer satisfaction survey is an excellent opportunity for customers to share their thoughts and opinions about their recent dining experience at a Subway restaurant. 

By completing the survey, customers help Subway improve its offerings, enhance the overall dining experience, and ensure that they are meeting the needs of their customers.

Subway takes customer satisfaction seriously, and the survey is an important tool that the company uses to gather feedback and make improvements. 

Additionally, customers who complete the survey have the chance to win free menu items, discounts, or even larger prizes, making it a win-win situation for everyone involved.

Overall, the Subway survey is a great way to provide feedback, voice concerns, and help Subway continue to provide high-quality food and excellent customer service. Your feedback is

Visited 61 times, 1 visit(s) today

Add a Comment

Your email address will not be published. Required fields are marked *