Survey GUIDE To Get a $50 Ace Gift Card

If you have recently visited an Ace Hardware store and made a purchase, you can share your comments and suggestions about your experience by completing an online customer satisfaction survey. This will get you the chance to win a $50 gift card. 

Participating is easy. You need to enter, enter the survey code located in your receipt, and answer all the questions in the customer survey. If you haven’t made any purchase recently, you can participate by traditional mail. In this article, you will find all the information you need.

Ace Hardware is committed to providing the best customer experience. For this reason, it invites customers to take part in an online survey to get their comments. In gratitude for providing their invaluable feedback, Ace Hardware is giving the chance to win 15 Grand Prizes during each Survey Period during the Promotion Period. 

Grand Prize is for a $50.00 Ace Gift Card. The total value of all Grand Prizes per

Survey Period is $750.00 Survey Details & Requirements

Purchase Required?No
Prize$50 Ace Gift Card 
Entry MethodOnline / Mailing
Entry Limit1 (one) per person
LocationUS and the District of Columbia
Receipt Valid ForUnlimited Days
StatusAccepting Surveys


We’ve read through the lengthy Terms & Conditions so that you don’t have to. Here’s what you need to know:

  • The Ace Hardware® Customer Engagement Survey Promotion begins at 12:00:01 AM ET on Wednesday, January 01, 2020 and ends at 11:59:59 PM ET on Thursday, December 31, 2020.
  • Participants of the customer satisfaction survey must follow the state, federal and local laws. 
  • The Ace Hardware Customer Engagement Survey Promotion is only open to legal residents of the 50 US and the District of Columbia.
  • Participants must be 18 years of age or older at the time of entry.
  • There are two ways to enter: by completing the online survey with a valid purchase receipt or by mail, with no purchase necessary.
  • To enter by mail, with no purchase necessary and without completing a survey, you need to hand print your name, complete address, city, state, zip code, daytime phone number, and birth date on a 3” x 5” card and mail it to: Ace Hardware® Customer Engagement Survey Promotion Entry, 625 Panorama Trail, Suite 2100, Rochester, NY 14625-2437

Survey Restrictions

  • Only legal residents of the US and the District of Columbia are eligible to participate.
  • Entrants must be over the age of 18. 
  • Employees of Ace Hardware Corporation and its parents, members, affiliates, subsidiaries, and agencies, and their immediate family members and persons living in the household of each are not eligible to participate.

Start survey

  1. Make a purchase at a participating Ace Hardware store.

You will receive a specially-marked cash register receipt which will have instructions to participate in the survey.

  1. Follow the instructions to visit    You can enter the website or call 1-866-264-2233.
  2. Enter the Journal number located on the receipt (the “Code”) You will be asked to provide the Survey Code located at the bottom side of your sales receipt. Entrants must have a Code and it must be entered exactly as they appear on the receipt to be entered into the sweepstakes.
  3. Answer all the questions in the survey. Answer any required customer satisfaction survey questions. The answers to the survey will have no effect on a participant’s ability to enter or win.
  4. Enter your contact information.  Upon completion of the survey, you will be invited to complete the entry form in its entirety and submit to receive one (1) promotion entry for the month (the “Survey Entry”) during which the entry is received.
  5. Click on the “End” button 
  6. Submit your survey and get the chance to win.

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About Ace Hardware

The American hardware retailer headquartered in Illinois, Ace Hardware Corporation, is the world’s largest hardware retail cooperative and the largest non-grocery retail cooperative in the US. Founded in 1924 by a small group of Chicago hardware store owners, today it operates over 5,000 stores around the world, which are independently owned and operated by local entrepreneurs. Ace stores come in all sizes and shapes based on the needs of each individual neighborhood. 

Contact Information

Ace Hardware Head Office:

Address: 2200 Kensington Ct, Oak Brook, IL 60523, USA

Phone Number: +1 630 990 6600

Customer Care Number: +1 888 827 4223


Ace Hardware is committed to offering the best service to its clients. This is why the American hardware company is running an online survey to get direct and honest feedback. If you have made a recent purchase at any of its stores, you can take part in the online survey and, after completing the satisfaction questions, you can get the chance to win one of the 15 $50 gift cards it is giving in gratitude to customers.

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