www.TellMandS.co.uk Customer Survey GUIDE To Win £50
If you have recently visited a Marks and Spencer (M&S) store in the UK, you can be invited to share your feedback by completing an online customer survey getting the chance to win £50 in the form of a check.
The procedure is simple. After you visit the retail store, keep your receipt, enter www.TellMandS.com, complete the required information from your purchase receipt, and answer the customer satisfaction survey. If you haven’t got any purchase receipt, you can still participate.
M&S is committed to providing the best customer service. For this reason, it is inviting clients to participate in this online survey. As a way to thank participants that provide their feedback, the retail store chain gives the chance to participate in the sweepstakes.
There will be 10 winners who will each receive £50 in the form of a cheque. The prize
is not transferable and must be accepted as awarded.
www.TellMandS.co.uk Details & Requirements
|Prize||£50 in the form of a cheque|
|Entry Limit||Two entries per household, per week|
|Receipt Valid For||Unlimited|
We’ve read through the lengthy Terms & Conditions so that you don’t have to. Here’s what you need to know:
- This prize draw is open only to permanent UK and ROI residents who are aged 18 or over.
- To enter the prize draw participants must complete and submit the survey entry form at www.tellmands.co.uk or phone 01223790369 from the UK and 014854179 from ROI between the first calendar day and last calendar day of each month. No other types of entry will be accepted.
- Employees (or their relatives) of the Marks and Spencer Group of Companies (or any other company and/or agency connected with this promotion) are not permitted to enter.
- Only two survey entries are allowed per household, per week.
- No entries on behalf of third parties will be accepted.
Start www.TellMands.co.uk client feedback survey
- Visit an M&S Store in the US.
Receive a specially-marked cash register receipt at a participating M&S store.
- Enter the website www.tellmands.co.uk.
Visit the website and enter the following information located on your purchase receipt:
- Code A
- Code B
- Code C
- Answer all the questions in the survey.
The answers have no effect on a participant’s ability to enter or win.
- Enter your personal information.
Upon completion of the customer satisfaction survey, you will receive an invitation to enter your contact information. This will allow you to receive a sweepstakes entry.
- Click on the “Submit” button to receive an entry.
The company will draw 10 winners at random each month following the end date. The winners will be chosen at random from all completed and valid survey entries. The winners will be notified by phone or email within 15 days of the end date. If the promoter is unable to contact a winner after three attempts, an alternative winner may be selected at random and the promoter shall have no liability to the original winner.
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About Marks and Spencer
M&S is a British retailer bringing quality, great value food, clothing, and homeware to millions of customers around the world. The company specializes in selling clothing, home products, and food products, most of its own label. Founded in 1884 by Michael Marks and Thomas Spencer, the company currently operates 1,463 locations.
Marks and Spencer’s Head Office:
Address: Waterside House, 35 North Wharf Road, London W2 1NW, USA
Customer Care Number: 0333 014 8555
Marks and Spencer wants to offer the best customer service. This is why it is running an online survey to collect honest feedback from clients who are willing to share their opinions about their past experiences at the stores. If you have visited any of its locations in the UK, you can participate in the online survey and, after completing all the questions, participate to win £50.
Ten all very good
hi i have bin shopping at this store now for a few years i have to say all staff our friendly but there is one imparticular who just goes that extra mile she is always smiling and happy her name is Gillian Barter, i am a NHS worker and i see gloom most days but when i go in your shop there she is with a very big smile and a happy face she is a credit to your store, Unit B Cables Retail ParkL34 5NQ
Today I went to M&S at Tolworth , and cashire named MONA was serving me with polite and nice manners.
we shopped this morning at the drake shopping M and S in Plymouth UK. we were served by Katy m and she was lovely. very pleasant and professional and she made us feel we mattered as customers. you can’t get much better than this. thanks M and S for having such lovely staff.
Been coming to marks & spencers for years.the staff are very friendly and helpful. If i cant find what i want they will help me find it. I had a lady serve me today and she was very helpful. defentley a 10
Her name is Jane.
Been coming to marks & spencers for years. staff are always friendly. very helpful . and if im looking for something i cant find they will help me find it. got served by a Lady today called Jane she was very helpful. deffintley a 10
i shop atMarks and Spencers the food hall can not be surpassed
Over a period of time I have attempted to do your online survey. There is loads of writing and explanations but the bit that allows you to start seems to be well hidden. I either have no patience or I’m too stupid. For that reason I give up and excellent staff such as Yvonne at the Gyle Edinburgh don’t get any applause. I’m sorry but I don’t want to sit for ages trying to do surveys.
Went today and got served by Di in the food hall. 10 all very good.
I was checked out by JUSTYNA at Hedge End store yesterday and would like to put on record that she was very helpful and efficient in helping me pack sort and pay for my purchases. Well done.
Visit Loughborough M/S every week .Staff are the best ever.Dave is the most happy person in the store love when he is on the tills makes you feel happy brightens the day.
Went to the Hayle Cornwall branch today 18/4/21 to be measured for bras. Pip was the staff member who helped and advised me. I’m about to have surgery and she was absolutely brilliant. She was descret, kind and very knowledgeable about which ones will be suitable. Staff at check out was very nice also. I would give more than 10 if I could
I visited the Craigleith Retail Park M and S today. Iwas served by a very nice lady called Michelle. She was most helpful
Did my shopping at Loughborough M/S today . Another very nice employee on checkout. Jane always smiling and a pleasure to be served by her
shopping today in food dept. assistant on the till was excellent and very helpfull.
I went to Blackburn M&S and the staff could not go enough a big thank you to Claire and John who helped me and they could not do enough
I went to Ellesmere Port M&S. I was in the food department and the Gentleman serving me at the till was Simon Walley who was very friendly jolly and well mannered. I would always like to be served by him.
Ordered on line. Came really fast. Staff were very helpful. Also went to food hall staff did everything possible to help.
I visited M & S Skippers Lane Store today. I find M & S staff are always pleasant and helpful. Today a lady called Jo served me and my friend on the check-out. She could not have been more helpful and pleasant and did not rush us through the checkout, as some check-out staff do in other stores.
This is my 2nd time to try complete this site, but I can’t find the actual survey.
I just wanted to say I have been served by Julie S 10 afew times in your Brentwood branch in Essex. Such a happy lady, she lifts your spirit – thank you
I was served by Mark today at my Mansfield store, very bright and cheerful, brightened up my morning with his lovely warm smile, M&S keep up the good work.
I wanted some shoes and shopped for some at M&S Handforth Dean store. My size was not on display so I ordered a pair and two staff (both named Tracey) checked there was none in store in that size. They ordered me some. They took great care for me and both were lovely. I would definitely give them a 10. May I say that no other shops had shoes that were so comfortable.
I went to Taunton M&S this lunchtime and Neil was very helpful and nothing was to much trouble
Shopped in Ashton M&S this morning where the staff in general are always obliging and welcoming.
I was served by Jeremy today who went out of his way to advise me regarding flowers and then pointed out my free treat on sparks card. Just that little extra means a lot!
I shop often at M&S the helpful staff allways there to help they go above and beyond to help.today Ann served me a very carering lady . the staff allways have a smile it makes my day
Eric colubriale l went to M&S in Bury 2 st johns square the Rock bury BL9 ojL l went to pay for my shopping and was greeted by a superb guy called EDDIE ,he gave me a bag to put my shopping in and the gentleman even opened the bag for me he asked me if l had a m7&S card l said no he was talking to me about the card and instead we got talking l never had an excellent service in any other shops l been into EDDIE was really fantastic customer service m&S should be proud to have staff like EDDIE he really made my day and made my feel happy to have an experience that EDDIE gave me thankyou M&S Bury
Was served in Argyle Street Glasgow today by “Margaret A” @ 1307. Margaret’s service, helpfulness and demeanour was second to none. My only complaint is the difficulty in knowing which website is the actual M&S website online and I was going to give up only I was so impressed with Margaret’s service that I had to persevere. BTW, I am not from Glasgow but was in town visiting my student daughter.
I visited M&S at the Vanguard York at 3 pm today, the food hall alterations looked fantastic. I asked for help, a couple of times , in finding a couple of items, the staff as usual were very helpful and professional. At the checkout, Ali , who has served me many times in the past, was her pleasant and helpful self, as usual. It’s always a pleasure to be served by Ali. Thank you Ali for making shopping at M&S such a nice experience!!
Shopping in Cumbernauld today ,Kirsty served me and was very helpful and polite thank you.
I have been to The Derbion Centre branch of M n S in Derby. I was served by Kim on thge Tavel Money desk,she was pleasant and friendly,new her job well and dealt with my request in a satisfactory manner.Thank you.
Last week we went to Sears Retail Park, Shirley, This is now our neatest M&S as this used to be in Solihull town centre so it’s a bit of a treck but have no option. Anyway all was well till we decided to go for a drink. This was bad from start to finish. Nobody knew how to put there order’s in & caused a queue as it’s all done by touch screens ( people not keeping the correct distance ! ) That all took a long time then we had to wait well over 25 minutes for just 2 cups of coffee! The waitress said it was because they were busy, sorry but that wasn’t true , half empty while we were putting the order in & from then on went very quiet ( 4 pm ) . Yes it’s all new & shiney & it’s also new to the staff but that was disgusting + a elderly couple near to us who came a bit after us also were having to wait a long time who were totally baffled by why it had to change so much & wouldn’t come back to the cafe & neither would we & we visit the store almost every week but we would rather go for a coffee elsewhere. None of my mum’s freinds ( from 65 upwards ) would bother with the new system of putting order’s in.
Sorry M&S but we always enjoyed our coffee at the old store & had really missed visiting during lockdown therefore we were looking forward to going back. You go for a coffee etc to sit & relax –Normally.!
My visit to your M&S Outlet store in Hatfield are always good store clean tidy staff genuinely friend and remember you from the last visit prices incredible a was served today by Tracy M occasionally I have had s free shop and countless free pastry receipts
served by Mark very helpful and polite.Westwood Cross Broadstairs.
I shopped at M&S in Warwick this morning and was served by a lovely lady called Jacqueline. Thank you.
Marks and Spencer has always been my favorite store, and that’s going back a few years .. I am a young 79 year old and always found the fashion for ladies and men not forgetting the little ones…very good value for money..and always keep up with the latest trend. All the store assistance’s are very eager to help if you cant find want you want, Nicola sin Norwich mens department went out of her way to help me with my purchase… its the personal service is what I like…Quality in the food hall .. fantastic…love all the offers..the furniture and bedding is always good quality next to none. May Marks and Spencer go on for another decade…. Thank you everyone … you are amazing….
I visited M&S for a fitting and I can not believe that I had so much fun Carol the store assistant was so lovely and helpful. I came away smiling and felt wonderful with my purchase. Thanks Carol you were amazing
I should have said which M&S and it was the one on the Deepdale retail park off Blackpool road where I was helped by Carol to purchase some beautiful and most of all comfortable bras and matching pants
today I went for a bra fitting at M&S in Norwich. I was attended to by Becca, who was professional, helpful and knowledgeable at all times. Nothing was too much trouble for her. Because of the service she gave, I would definitely recommend this service, she made the shopping experience easy and enjoyable.
I went to M&S in Liverpool Church Street for a Bra fitting on Monday 5th of July
The lady fitter was Tina my appointment was for 1.30
WHAT A LOVELY LADY she is a credit to M&S from now on I will only go to this store for my bra .
VERY WELL DONE .
There’s an exemplary employee (Joe). at M & S Beaconsfield. Always attentive and helpful. For instance this morning, he not only packed my bag to make it comfortable to carry but put some wrapping round a bunch of roses to shield me from any thorns. Top marks, Marks!
I had a bra fitting today with Karen berry she was so lovely and got me just what I needed thanks .
Yes a lovely lady called Judith at Wolstanton upstairs in the men’s department helped us to buy a suit for my husband Tony she was very nice and Friendly And helpful thank you so much
Excellent service from Declan today at Belfast International Airport M&S.
went to Lakes Rushden and was helped by assistant Karen L.she is always so helpful and a cheerful, Hopefully she will be at the store for many years,
My husband & I visited the Edinburgh Gyle store . My husband was in the fitting room where a very helpful assistant called Ian helped him he was very pleasant & nothing was too much trouble. It made shopping for my husband a far better & more pleasurable experience.
Jacquie at Castlefields Retail Park went out of her way to assist me. She is a credit to your retail team.
coupons should be £5 of £40 pounds when there is only 2 elderly people living in a household not £9 pounds off £90. especially in Wales when a botle of wine is not included or any alcohol
I recently visited Birmingham High Street Marks and Spencer an was served by the most helpful an plesent gentleman by the name of Nilay. What a loverly gentleman you have working for you nothing was a problem for him, Thank you Nilay.
Went for a bra fitting today at M&S Hedge End Southampton ( not an experience I enjoy I must say) knowing from previous accounts. I started by apologizing & saying this isn’t going to be an easy task. Karen replied it will take as long as it takes, we will get you sorted. After trying on it must have been close to 10 /15 bras. Eureka I had a bra size. I came away very happy with several bras even a couple of sets. I would like to to say a very big thankyou to Karen for being helpful, kind, patient & reassuring. Nothing was too much trouble. Thank you again Karen M&S are lucky to have you.
10th august shopped at m&s stratheden blackheath its always a pleasure entering the store as the personnel are friendly and helpful. met amarjit at the checkout as always a nice warm greeting and a little chat, a very charming lady
I would recommend this store to local shoppers
super service by SOLMAZ; at Chelsea Branch. She is extremely polite, professional with a lovely smile and welcoming! Congratulations to have a fantastic member of staff makes a difference for my shopping.
M&S are the best by fare for perfect veg and fruit I also like to buy my flowers from M&S the staff are always friendly especially during co-ved they always cleaned the trolleys and baskets before you took them into store
Been shopping at this store since it opened. All the staff are very friendly and polite. John who sereved me this evening. What a lovely ,friendly guy.
Excellent service today from Trish and Elaine in Sunderland
Maria never fails to give a helping hand when ever she sees me , an attribute to giving a 1st class service ,
M & S Store, Home Department, Harrogate. Attended to by Joanna. Task was finding a cushion to match or contrast with M & S bedding already purchased. Joanna was courteous, pleasant and helpful in the extreme.
Saturday 4th September I visited the Leeds store, a lady called Jo.C gave me exceptional service by ordering something for me as I’m not confident to do this ‘on line’ myself, say thank you when you’ve had good service. 💐🥰
Went to M & S at Shoreham on Saturday 11th September and was served by Carly. She was friendly, chatty and went out of her way to try and find a pair of leggings that weren’t on show but showing up as two pairs left in stock. After hunting high & low they couldn’t be traced but Carly ordered them on line for me. She has a great personality, very helpful & a good rapport with customers. Thankyou Carly for your kindness & patience.
Betts way food hall is my go store on a weekly basis, if Caroline is on the till I’m always greeted as though she is pleased to see me with a big smile and professional service. Thanks Caroline x
I went into West Bridgford store today to place an order to send to my daughter in London . I don’t have a computer at home so find it better to go in store. I was served by Caron who has placed orders for me before.She is always helpful and very professional nothing is ever to much trouble for her A bid Thank you Caron
Most disappointed. Lost receipt for men’s trousers still have labels price tag etc on
had three more pair today and because I had not got receipt would not take them in exchange ! New policy of marks and spencer
I purchased a Cora Corner TV Unit 14/09/21, at Brotherhood, Peterborough.
I was served by Rowena.
She could not have been more helpful, her attitude was very professional, but friendly.
May I add this site seems to have changed…it is terrible now for someone in a hurry !
Many thanks, Rowena
Yesterday I went to the whit gift M&S in Croydon. I only wanted some quick advice on what bra would best suit me because I was way out of my depth I normally just pick up any old think from asda but they usually fall apart after a couple of weeks. A lovely lady Nicola in the womens underware department took her time to show me the range I would be looking for then took me to get measured and brought me lots of different options. I felt so special and she really made me feel important and I left feeling so much better about myself and ended up spending alot but we’ll worth it, in my eyes as the feeling of making myself feel amazing has no price! Thats what Nicola did for me and I’m so greatful to HER !! Thankyou thankyou !! I will definately be coming back xx
I am still sitting in the M&S cafe in Chinehame Basingstoke. I ordered a cheese and ham toastie well when it arrived it was a cheese and ham floppy it felt like and looked like it had never seen a toaster. but i was hungry and it did taste very nice but floppy
The gent who served me was great very friendly and helpful
But i wont be having a toastie again i like them crispy
I went to the M&S at 173 Oxford Street, Viktoria in Lingerie was very helpful and gave me excellent advice on the types of bras I should wear and the cup size to get.
The two bras purchased are extremely comfortable, I had been buying the wrong cup size.