GUIDE on Survey to Get $5

The surging amount of footwear offered by Payless store has recently attracted many customers. Payless Shoe Source understands that customer satisfaction is paramount. This is the main aim of holding this survey. They want to know how satisfied you were on your last visit to any of their stores.

As you help them improve their services, they also reward you for being part of it. You’ll get a chance to win Payless coupons. You don’t need to make any purchase to participate in the survey. Just visit the client feedback survey and complete the questionnaire, and you will get a code that will get you $5 off on your next visit to the store. Customer Survey Details & Requirements

Purchase Required?Yes
TypePayless Customer satisfaction survey
PrizePayless $5 off coupons 
Entry MethodOnline platform 
Entry Limit1 code per person
LocationThe United States, Canada
Receipt Valid For7 days

Survey Requirements

To successfully participate in the client feedback survey, you’ll need to follow a few rules and regulations set aside by the management. This part is essential since failure to follow one or all of these requirements your review may not be considered. Here are the requirements.

  • It would be best if you had a laptop, PC, or mobile phone with an internet connection.
  • All participants should be 18 years of age or older.
  • You will need a receipt with 13 access code digits.
  • You should have a basic knowledge of either Spanish or English language or even both.
  • Only legal residents of the United States or Canada are allowed to participate in the sweepstakes.
  • One should provide a valid email address to get a discount offer on your next purchase.
  • client feedback survey should be taken within 7 days from the day of the visit. The offer expires after that.
  • Each survey code only gives you a maximum of 1 entry code.

Survey Restrictions

Restrictions to be followed help prevent participants from taking the survey more than once. This is a significant step to ensure they get the right feedback from different people. They include:

  • You can only participate in the survey once.
  • Not a single employee, together with their immediate family, is allowed to participate. This applies both to their agents and so.  
  • At no cost will the offer be transferred to a third party or in any manner.
  • The one and the only way to which clients can participate is through the online method.
  • A validation code is only given to you after you answer all the questions provided.

How to Take the Customer Survey

Perfect store management and convenient customer services determine how successful a business will be. But how do Payless know the places they need to improve on and their customers’ level of satisfaction? It is through you. Therefore, this subsection guides you up to the final step of this survey.

These steps are simple and easy to follow. The entire assessment takes you 5 to 10 minutes, and you’re good to go. Remember that you will receive a $5 off coupon code to use on your next visit once you complete the last step. Well, should we get going?

Step 1.

Since the purchase is required to participate in this survey, you’ll first need to visit your nearest Payless outlet and buy something. You’ll get a survey code printed on your receipt, which is very important.

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Step 2.

Since you already have the receipt and the code, now visit the official site at Herein you’re supposed first to choose your desired language to use before you answer the questions. After selecting the language, click “continue” on your lower-left corner.

Step 3.

The third section requires you to enter the 13-digit code to proceed. Well, as we mentioned above, you will find this code printed on your sales receipt from your last visit. To help you identify the right code, there is a demo box on the page’s top right.

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Step 4.

Now that you’re already on the questionnaire page, you will find several questions to which you are supposed to answer honestly. All the questions are about your last or recent visit to either of the stores.  Please give it a thought and provide survey answers correctly and honestly. Before you move to the next page, ensure you complete all the questions on your current page.

Some of the questions provide you with extra space to add a comment or recommendation concerning how best you think the company should improve its services.

Generally, the provided questions are about staff service, client administration, Payless delivery, Payless location, prices, among others.

Step 5.

Once you’re done with the questions, you’re required to submit your review. Next, provide your details, including your name, telephone number, email address, and any other that is necessary. You’re now done, and you will receive a Payless promo code to which you will use on your next visit to Payless. 

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About Payless ShoeSource Inc

Payless is an American footwear retail company situated in Dallas, Texas. It mainly deals with socks, shoes, accessories, electronics, among other things. Payless has its stores distributed all through the major cities in the United States.

This company was started in 1956 by Shaol Przez and Louis Przez. To date, it has grown and has more than 3600 stores in over 40 countries. The main reason they conduct this survey is to know how satisfied their customers are concerning the services they offer.  


You have shopped in Payless. What was your experience? How satisfied were you with the prices, delivery if there was or the general staff service? The only way to tell the store about your expertise is through this feedback survey.

By attending to it, you help them improve their services and get a chance to win a $5 coupon to use on your next visit. Why not try it out?

Customer Service Email: [email protected]

Contact Number: 1-877-474-6379

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