Value Village Satisfaction Survey GUIDE to Get a $2 OFF Coupon

Value Village is a popular thrift store chain that sells secondhand clothing, shoes, accessories, and household items. It has over 300 locations in the United States, Canada, and Australia. The company prides itself on being an eco-friendly and socially responsible business that helps reduce waste and supports local communities.

To ensure customer satisfaction and gather feedback, Value Village conducts a customer satisfaction survey. The survey is designed to gather information about customers’ shopping experiences and to identify areas where the company can improve its services.

Value Village Guest Satisfaction Survey Details & Requirements

Here are some details about the Value Village customer satisfaction survey:

Purchase Required?Yes
TypeCustomer satisfaction survey
Prize$2 Off Coupon on your next $5 purchase
Entry MethodOnline
Entry LimitOne per household per month
Age Limit18+
LanguageEnglish, Spanish
Receipt Valid For7 days
Coupon Valid For90 days

Requirements for Value Village Client Feedback Survey

To participate in the Value Village survey, customers should meet the following criteria:

  • Have a valid receipt from a recent purchase at a Value Village store. 
  • Must have access to the internet and a computer or mobile device to complete the survey.
  • Must be 18 years of age or older and be a legal resident of the United States, the District of Columbia, or Puerto Rico.
  • Have a basic understanding of English or Spanish.

Restrictions to Be Aware Of

  • Employees of Value Village and their immediate family members are not eligible to participate.
  • The survey code can only be used one time.
  • Only one entry per person is allowed.
  • The prize cannot be exchanged for cash or transferred to someone else.

Start Value Village Survey to Get Your Discount Coupon!

To participate in the Value Village survey, follow these steps:

  1. Go to the official survey website at
  1. Enter the 19-digit survey code located at the bottom of your receipt. This code is essential to accessing the survey, so make sure you have a recent receipt from a Value Village store.
  1. Once you have entered the survey code, click the “Start” button to begin the survey.
  2. The survey questions will appear on the screen, and you will need to submit all your Value Village survey answers honestly and accurately. The questions will be related to your recent shopping experience at Value Village. Make sure to provide as much detail as possible to help the company improve its services. You can also add additional comments or suggestions at the end of the survey.
  1. Then, provide your details, including your gender and zip code.
  1. After completing the survey, you will receive a $2 off coupon code that you can use on your next purchase at Value Village. Write down the coupon code or take a screenshot of it to use later.

About Value Village

Value Village is a thrift store chain specializing in selling secondhand clothing, shoes, accessories, and household items. The company was founded in 1954 in San Francisco and has since expanded to over 300 locations in the United States, Canada, and Australia.

Value Village is committed to promoting sustainability and reducing waste by providing a platform for customers to donate and buy used goods. They believe that secondhand shopping can help customers save money, support the community, and reduce their environmental impact.

In addition to selling secondhand goods, Value Village also supports various nonprofit organizations through its charitable partnerships. The company has donated over $1 billion to charities and diverted billions of pounds of goods from landfills.

Contact Information

If you have any questions or concerns about the Value Village customer survey or the company’s services, you can contact their customer service team through the following methods:

  • Head Office Customer Care Number: (425) 462-1515
  • Head Office Fax Number: (425) 451-2250
  • Email: [email protected] 
  • Mail: Value Village Customer Service, 11400 SE 6th Street, Suite 220, Bellevue, WA 98004
  • Value Village Website: 


Can You Combine the Prize with Other Offers?

The $2 off coupon code that participants receive for completing the survey may have its own terms and conditions, which may affect its ability to be combined with other offers or discounts. It is always best to check with the store or read the terms and conditions carefully before attempting to combine any offers or discounts.

How Long Does It Take to Complete the Survey?

The time it takes to complete the Value Village survey may vary depending on the individual and their experience with the store. However, on average, it should take no more than 5-10 minutes to complete the survey. The survey consists of several multiple-choice questions and a few open-ended questions where participants can provide additional feedback.

Is It Safe to Take Part in the Value Village Survey?

Yes, it is safe to take part in the Value Village survey. When you participate in the Value Village survey, you may be asked to provide personal information, such as your name, email address, and phone number. This information is only used to contact you if you win the prize or to provide you with the $2 off coupon code. The information is not shared with any third parties or used for marketing purposes.

In addition, the survey website uses secure encryption technology to protect your personal information and prevent unauthorized access or hacking. It is always important to be cautious when providing personal information online, but the Value Village survey is a safe and secure way to share your feedback with the company.

Other Retailers Conducting Customer Satisfaction Surveys

Many other retailers conduct customer satisfaction surveys to gather feedback and improve their services. These retailers include:

The Bottom Line

The Value Village customer satisfaction survey is an excellent opportunity for customers to provide feedback about their shopping experience at the store. By participating in the survey, customers can help the company identify areas where they can improve their services and provide a better shopping experience.

The survey is straightforward to complete and can be done online using a computer or mobile device. Customers who participate in the survey can also receive a $2 off coupon code that they can use on their next purchase at Value Village.

Overall, the Value Village survey is an excellent way for customers to share their thoughts and contribute to making the company better. If you have recently shopped at Value Village, be sure to participate in the survey and share your feedback.

Visited 87 times, 1 visit(s) today

Add a Comment

Your email address will not be published. Required fields are marked *