What Is Verizon Home Protection? (Costs, Coverage + More)
It’s no secret that our electronic devices are essential in everyday life. From laptops to smartphones, tablets, and more, these devices keep us connected with the world around us. But sometimes, they break, and it can cost a fortune to get them back running. Luckily, there are ways to avoid these misfortunes. One of them is using Verizon’s Home Protection warranty. But what exactly is Verizon Home Protection warranty, and what does it offer? Let’s explore this further.
What Is Verizon Home Protection?
Verizon Home Protection is a home service plan that helps homeowners protect their connected home devices from costly repairs and replacements due to unexpected breakdowns.
This warranty, also known as Verizon Home Device Protect, protects not only Verizon-branded devices but all products that meet the specs requirements. That includes home entertainment systems, wearables, home office products, and other smart-home gadgets.
On top of that, Verizon Home Protection grants you access to premium tech support, available around the clock, in-home visits from tech specialists, and a digital security app.
What Do You Get With Verizon Home Protection?
There are two main features you get when you sign up for Verizon Home Protection.
1. Repairs and replacements
One of the most important features Verizon Home Protection offers is a coverage plan for repairs and replacements. That way, if your eligible Verizon or non-Verizon device experiences a covered breakdown, Verizon’s experts will repair or replace it for you.
Although there are some limitations as to what Verizon covers, the Verizon Home Protection plan is designed to keep your connected home devices in optimal condition.
2. Tech Support
The second major Verizon Home Protection feature is access to expert help.
With Verizon’s 24/7 tech support, you can get answers to almost any question about your eligible products. This includes troubleshooting support, device setup guidance, and product optimization advice. That way, if you experience any issues with your devices, Verizon Home Protection will be there to help you at any time.
Plus, if online guidance isn’t enough, you can request an in-home visit from Verizon’s tech experts. Although you are limited to two visits per 12 months, it’s still a great way to get direct help and ensure your devices running optimally.
Finally, you can access Verizon’s Digital Secure app with Verizon Home Protection. This app is essentially a digital security suite that helps you stay safe while browsing the net. That is a great bonus that Verizon offers its customers.
What Devices Does Verizon Home Protection Cover?
Verizon’s extensive Home Protection warranty covers a wide range of commonly used home products, such as:
- DVD players
- Gaming consoles
- Home theater systems
- Smart home products
This list is by no means extensive, and since Verizon states that this warranty will cover “most common electronic products.” If you’re wondering if Verizon Home Protection covers a specific device, you can contact Verizon’s customer service for more information.
That said, not all devices are eligible for accidental damage coverage. Verizon will only cover accidental damage for the following products:
What Do You Need to Install Verizon Home Protection?
To install Verizon Home Protection, you’ll need one of two things:
- Verizon Fios/high-speed internet
- Verizon mobile account with an eligible plan.
This could be either one of their unlimited plans or a shared data plan. Standard Verizon plans are not eligible.
Once you have that, Verizon Home Protection is available as an add-on service. You can either call Verizon’s customer support or log into your Verizon account and buy a Verizon Home Protection online.
How Much Do Verizon Home Protection Services Cost?
Verizon Home Protection services cost $25 a month, with an unlimited number of devices covered by the program. That means you don’t have to pay extra fees for each device added to Verizon Home Protection.
Are There Any Additional Fees for Verizon Home Protection Services?
Unfortunately, the answer is yes. That said, Verizon Home Protection’s fees vary depending on the service you request.
That said, you might need to pay a $49 to $99 claim fee if you request repairs and replacements. Similarly, if you need help with product installation, Verizon charges a $49 service fee for certain products.
How Many Claims Can You File with Verizon Home Protection?
There’s no limit as to how many claims you can file with Verizon Home Protection. That said, Verizon does limit the total claim value to $2,000 per product. Plus, the total 12-month claim value for Verizon Home Protection is capped at $5,000.
Can You File a Claim Right After Signing up for Verizon Home Protection?
You might be tempted to file a claim right after signing up for Verizon Home Protection, but unfortunately, Verizon requires you to wait 30 days. That is because Verizon needs time to process your sign-up and add you to their system.
How Do You Cancel Your Verizon Home Protect Plan?
You can cancel your Verizon Home Protect Plan anytime you want. You can do so in your account settings or by calling Verizon’s customer service line. They will be more than happy to help you out.
Verizon Home Protection is a great way to ensure the safety of your home devices and appliances. Verizon offers extensive coverage for most common devices, including smartphones, tablets, and TVs. Along with added benefits, you can get this Verizon Home Protection plan for $25 per month. So, if that’s something you’re interested in, Verizon Home Protection is worth considering.