Why Is My USPS Account Disabled? (Reasons + Solutions)

Why Is My USPS Account Disabled

Have you recently tried to access your USPS account only to find that it has been disabled? If so, you are not alone. USPS accounts can be disabled for a variety of reasons, and this can be frustrating for many users. In this blog post, we will discuss the various reasons why USPS accounts may become disabled and how to fix them. We will also provide helpful tips for preventing future issues with USPS accounts. So, read on for all the details!

What Happens When Your USPS Account Is Disabled?

When USPS disables your account, you can no longer access any USPS services or features. 

This means you will be unable to use your credentials to log into USPS.com, track shipments, print shipping labels, and other USPS services. 

Is Disabled USPS Account Means Deleted?

USPS does not delete your account when it is disabled. So, don’t worry. All of your USPS data will remain intact, and you can restore your USPS account once the issue has been resolved. 

How Do You Know If Your USPS Account Has Been Disabled?

The easiest way to check if your USPS account has been disabled is to attempt to log in. If you receive an error message or are unable to log in, chances are, your USPS account has been disabled. 

Additionally, USPS will send you an email notification informing you that your USPS account has been disabled. There, you will see the reason your USPS account has been disabled and what steps you need to take in order to restore it. 

Why Is My USPS Account Disabled?

It’s important to understand why USPS accounts become disabled so that you can take steps to prevent future issues. So, let’s explore some of the most common reasons USPS accounts become disabled. 

Too Many Failed Login Attempts

It’s highly common for USPS accounts to be disabled due to too many failed login attempts. Generally, you’ll have about five attempts to log in before USPS disables your account. If you use them all up, USPS will disable your account for security reasons. 

Since USPS is a government agency, they take your account security seriously. That is why if you try logging in too many times, USPS will consider it an attempt to hack into the account and disable it as a precautionary measure. That way, USPS can protect your account and data from malicious actors. 

That said, if you forget your credentials, it’s best to use the forgot password feature instead of randomly guessing the login details. Plus, it’s important to pay attention to capitalization, numbers, and other login details, as USPS systems are case-sensitive.

Multiple Accounts

USPS accounts are intended to be used by one person only. That is why USPS will disable your account if they detect multiple people registered with the same USPS address. 

The reason for this is to protect USPS customers from fraudulent activities and other malicious attempts. In addition, USPS wants to ensure that one user doesn’t have access to multiple USPS accounts, which could lead to unethical activities. 

However, the process of identifying multiple registrations is automated. So, if someone has inadvertently registered with your USPS address, you can contact USPS’s customer service team to help solve the issue and restore your account. 

Prolonged Inactivity

USPS will also disable your USPS account if it remains inactive for a prolonged period of time. That means if you don’t use USPS services for an extended period of time, USPS will consider your account dormant and disable it. 

Although it might take a long time for USPS to consider an account dormant, it’s best to log into USPS at least once every few months. That way, USPS will still consider your USPS account active, and you can continue using USPS services without any interruption. 

Suspicious Activity

The most common reason USPS accounts become disabled is due to suspicious activity. This often happens when hackers attempt to gain access to USPS accounts and use them for malicious purposes. This could be anything from spam emails to phishing attempts. 

That said, if USPS finds any evidence of malicious activity, they will disable your USPS account until you can demonstrate that you did not initiate the suspicious activity. In addition, in some cases, USPS may require additional identification documents to verify your identity before restoring your USPS account. 

Backend Issues

Finally, sometimes a technical glitch to an error in USPS services might lead to USPS disabling your USPS account. Although the instances of USPS disabling accounts due to backend issues are rare, the possibility still remains.

In such cases, USPS customer service will work with you to restore your USPS account as soon as possible. 

How Do I Recover My USPS Account?

Recovering your USPS account can be a tricky process. Depending on the reason USPS disabled your USPS account, you may need to take different steps to get your USPS account back up and running. 

Generally, USPS will email you instructions to reset your USPS account along with a link to reset your credentials. However, in some cases, USPS may require additional documents or identity verification in order to restore your USPS account. So, it’s important to follow USPS’s instructions carefully and provide the necessary documents as soon as possible. 

If you need additional help, you can also contact the USPS customer service team. They will be more than happy to help you with the process of recovering your USPS account. 


USPS accounts can be disabled for many reasons, ranging from multiple registrations to prolonged inactivity and suspicious activity. The recovery process might take some time to complete, but USPS customer service will be there to help you every step of the way. So, if your USPS account has been disabled, don’t fret; you should be able to restore your USPS account in no time. Good luck!

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